WEBSITE MANAGEMENT PLAN TERMS AND CONDITIONS

Any client who signs up to the Wixworks Web Management Plan will be known as “user”.

The Wixworks Web Management Plan will be known as “WWMP”. 

Wixworks will be known as either “the business” or “Wixworks”

 

The WWMP entitles the user up to 3 hours of website administration/management  per month at a cost of £70 for a non-eCommerce site.

Any additional work over and above the allotted 3 hours will be billed separately at a discounted £30 per hour if all allotted hours have been taken up.

The user is allowed to roll over any unused time to the following month. If the time isn't used in the following month the previous months allotted time will elapse.

To access the WWMP the user will pay £70 per month for a non-eCommerce website via a Paypal recurring payment system set up on the Wixworks website namely, www.wixworks.co.uk.

Any admin/management required in the first month will be processed within 48 working hours of the initial monthly fee being received dependent on current workloads at the time.

All future admin/management will be processed within 48 working hours dependent on current workloads at the time.

Wixworks working hours are from 9.30am to 5.30pm Monday to Friday.

Wixworks reserve the right, at any time, to extend the duration that any website admin/management processing starts if it deems that the business and its resources are at full capacity when a processing request is received.

 

Wixworks will communicate this to the customer via email or by telephone.

Wixworks reserve the right to increase the monthly and hourly cost of any future works and will give the user 60 days’ notice of any such increase by way of an email.

The user can cancel their recurring payment at any time by giving notice to Wixworks via email. 

Work will be carried out for the remainder of the month (Maximum of 30 days after the final payment is made).

The user must notify Wixworks at least 5 working days prior to the next payment being due to allow for administration of 

cancellation to take place.